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About

History

Electric Train Outlet has been in business for over 20 years selling and repairing trains from all over the country. We are an authorized Lionel Service Station we repair almost any lionel train we also repair K-line and Atlas trains if you have any questions please call us at 314-428-2211.

Read an article about Electric Train Outlet from the St. Louis Post-Dispatch

We will buy your used electric trains!
Top dollar paid for used Lionel and American Flyer. We must first see it in person, or in a detailed photograph before making an offer.

Policies

We accept the following forms of payment: Visa, MasterCard, Discover. Privacy Policy: We do not share your personal information with anyone.
Missouri state law requires us to collect 7.675% MO sales tax for all orders shipped to Missouri. Orders outside of Missouri are exempt from this tax.
All orders are shipped UPS Ground other methods of shipping are available for international or Express shipments. Please contact us for further details. UPS Ground deliveries generally take 4-10 business days from Missouri. If your order was delivered by UPS and was physically damaged upon receipt, you must notify both our shipping department and UPS immediately. Save all packaging as UPS will need to inspect it as part of the claim. UPS claims must be started by the customer, not the shipper!
If you refuse a package upon arrival or your package is undeliverable due to customer error, we will credit your card less the actual shipping costs (what it cost us to ship the package) or the shipping cost stated on your order, whichever is higher.
If you receive an order that is wrong or incomplete, you must call us immediately at (314) 428-2211. Do not assume that the rest of the order is "on the way"!
Returns: Do not return any defective merchandise without return authorization. Some manufacturers deal directly with the customer concerning warranties - we can direct you accordingly. We do not issue credit for defective merchandise that is returned without prior authorization.

No returns all sales are final.
Exchanges must be made within 15 days of receipt of order - no exceptions!
Exchanges may ONLY be made if an item is unopened and in its original condition and packaging.
Exchanges must be accompanied by a copy of your original receipt .
Exchanged merchandise is treated as a new order and is subject to appropriate shipping costs.
Please ship all exchanges PREPAID and INSURED to:

Electric Train Outlet
9517 Page Ave
St. Louis, MO 63132.
If you have any questions, please feel free to send us an email, or give us a call at (314) 428-2211. And thanks for visiting www.electrictrainoutlet.com!

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